Effective Date: July 2026
Please read these Terms carefully before using ApexPoster. These Terms of Service (“Terms”) are a binding agreement between Apex Technology Group, Inc. (“Apex,” “we,” “us,” or “our”) and the person or organization that creates an ApexPoster account (“Customer” or “you”). They govern your access to and use of the ApexPoster dashboard at apexposter.net, the ApexPoster player applications, our APIs, and related services (collectively, the “Services”).
By creating an account, clicking “accept,” or otherwise accessing or using the Services, you agree to these Terms. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization, and “you” means that organization. If you do not agree, do not use the Services.
ApexPoster is a hosted digital signage service. You upload media, arrange it into playlists and schedules, pair display devices to your Account, and push content to those devices over the internet. We host the dashboard, store your media, and distribute it to your Screens. We grant you a non-exclusive, non-transferable, revocable right to access and use the Services for your own internal business purposes during your subscription, subject to these Terms and to the limits of your Plan.
We do not sell, supply, install, warrant, or maintain display hardware. Devices, displays, mounts, power, and network connectivity are entirely your responsibility.
Each Plan carries limits on the number of Screens, total media storage, maximum upload size, media types, and available features. Current limits are published on the pricing page and are enforced in the product. We may change Plan definitions, limits, and features going forward on notice as described in Section 28.
Limits are enforced when you add something — pairing a Screen, uploading media, or enabling a gated feature. They are not enforced against playback. We may impose reasonable technical limits on API request rates, bandwidth, and file counts to protect the Services.
This Section applies to paid Plans. Payments are processed by our third-party payment processor; by subscribing, you authorize us and that processor to charge your payment method for all amounts due, including applicable taxes.
A billing problem will not blank your Screens. If a payment fails, if you cancel while running more Screens than your Plan allows, or if you exceed storage after a downgrade, we restrict your Account rather than stopping playback. In that state:
This is our operating policy and we intend to keep to it, but it is not a warranty of uninterrupted service. We reserve the right to suspend an Account outright for non-payment that remains unresolved, for abuse, or as described in Section 21.
The Free Plan supports a single Screen with basic features and no cost. It is provided as-is, without any support commitment, and we may change or discontinue it. If an Account on the Free Plan has no dashboard sign-in for twelve (12) consecutive months, we may delete the Account and its Customer Content after sending at least thirty (30) days' notice to the account email address. Deleted content cannot be recovered.
You retain all ownership and intellectual property rights in your Customer Content. We claim none.
You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, reformat, transcode, generate previews and thumbnails from, and display your Customer Content, solely to operate and provide the Services to you. This license exists so that we can run the product — it ends when the content is deleted, subject to reasonable backup retention.
You represent and warrant, for all Customer Content you upload or display, that:
Digital signage is public display. Content you push to a Screen is shown in a place your audience can see, and that generally requires broader rights than personal or internal use. You are solely responsible for obtaining any public performance, synchronization, broadcast, or other licenses required for the media you display — including music, films, television, sports, stock footage, fonts, and licensed imagery. A license that permits personal viewing usually does not permit display in a lobby, store, restaurant, gym, or break room.
Apex does not provide, clear, or verify those rights, and providing you with tools to schedule and display content is not a representation that you are licensed to display it.
You will not, and will not permit any Authorized User or third party to:
Without limiting our other rights, we may remove, disable, or block access to any Customer Content that we reasonably believe violates this Section, and we may do so without prior notice and without liability to you. We have no obligation to monitor Customer Content, but we may do so.
ApexPoster is not an emergency notification, mass-notification, life-safety, or alarm system, and must not be relied on as one. Features that let you interrupt scheduled programming — including emergency takeover, alerts, and offline notifications — are convenience features delivered over the public internet and commodity hardware. They depend on network availability, device health, and third-party services, and they may be delayed, degraded, or fail entirely.
Do not use the Services as your sole or primary means of communicating emergency, evacuation, medical, safety, or time-critical information. Maintain independent systems that meet the requirements applicable to your premises. To the maximum extent permitted by law, we disclaim all liability arising from reliance on the Services for any such purpose.
We will use commercially reasonable efforts to keep the Services available, but we do not commit to any uptime percentage and offer no service level agreement unless one is separately agreed with us in writing. The Services may be unavailable for maintenance, upgrades, or reasons outside our control.
Support is provided at the level associated with your Plan. We may modify, add to, or discontinue features of the Services at any time. If we discontinue a material feature you are paying for, we will give reasonable notice, and your remedy is to terminate the affected subscription under Section 28.
Where your Plan includes API access, we grant you a limited right to use the API to integrate with your own systems, subject to the Documentation, published rate limits, and these Terms. API credentials are confidential and you are responsible for their security and for all calls made with them. We may version, throttle, change, or deprecate the API; where a change is breaking, we will use reasonable efforts to give advance notice.
The Services rely on and interoperate with third parties — including authentication, payment processing, cloud hosting, email delivery, app stores, and any content integrations or widgets you choose to enable. Those services are governed by their own terms and are not under our control. We are not responsible for their availability, accuracy, security, or handling of data, and enabling an integration means you authorize the transfer of the information that integration requires. Links to third-party sites are provided for convenience only.
The Services may include open-source components. Nothing in these Terms limits your rights under the licenses applicable to those components.
The Services — including the dashboard, Player Apps, APIs, software, templates, layouts, branding, logos, design, and Documentation — are owned by or licensed to Apex and are protected by intellectual property law. Other than the limited right to use the Services described in Section 1, these Terms grant you no rights in them, and we reserve all rights not expressly granted.
If you send us suggestions, feature requests, bug reports, or other feedback about the Services, we may use it without restriction or obligation to you, and you assign to us all rights in that feedback. We are not obligated to act on it or keep it confidential.
Each party may receive non-public information from the other in connection with these Terms. The receiving party will use that information only to perform under these Terms and will protect it with at least reasonable care. This does not apply to information that is or becomes public without breach, was already known to the receiving party, is received from a third party without restriction, or is independently developed. A party may disclose confidential information where required by law, giving the other party prompt notice where legally permitted.
Our collection and use of personal information in connection with the Services is described in the ApexPoster Privacy Policy, which is incorporated into these Terms by reference. In summary: we process account and contact information to operate your Account, billing information through our payment processor to charge you, and technical and usage data — including device identifiers, heartbeats, and diagnostic logs — to operate, secure, and improve the Services.
You are responsible for Customer Content you upload, including any personal information it contains and any consents required for it. Do not upload sensitive personal information, payment card data, or health records to the Services. Where you display personal information on your Screens, you act as the controller of that information and we act as your processor; the ApexPoster Data Processing Agreement governs that relationship and applies where data protection law requires it.
We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. If you believe content hosted on the Services infringes your copyright, send a notice to support@apexposter.net including:
We will remove or disable access to material as appropriate and will terminate the accounts of repeat infringers.
The Services may be subject to U.S. export control and sanctions laws. You agree to comply with those laws and not to export, re-export, or make the Services available to any prohibited destination, entity, or person, or for any prohibited end use. You represent that you are not located in, ordinarily resident in, or organized under the laws of a comprehensively sanctioned country or region, and that you are not a party listed on any U.S. restricted-party list or owned or controlled by such a party. This Section survives termination.
These Terms begin when you first access the Services and continue until terminated. Either party may terminate for material breach that is not cured within thirty (30) days of written notice, or immediately if the other party becomes insolvent or subject to bankruptcy proceedings.
We may suspend or terminate your access immediately, with or without notice, if we reasonably believe you have breached these Terms, used the Services unlawfully, failed to pay amounts due, or created risk to the Services, to us, or to others.
On termination:
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY LAW. APEX DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT CONTENT WILL DISPLAY AT ANY PARTICULAR TIME OR ON ANY PARTICULAR DEVICE, THAT DATA WILL NOT BE LOST, OR THAT THE SERVICES WILL BE COMPATIBLE WITH ANY DEVICE OR THIRD-PARTY SERVICE. WE MAKE NO WARRANTY REGARDING ANY HARDWARE, WHICH YOU SUPPLY, OR ANY THIRD-PARTY SERVICE. THE FREE PLAN AND ANY TRIAL, BETA, OR PREVIEW FEATURE IS PROVIDED WITHOUT WARRANTY OR SUPPORT OF ANY KIND.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, APEX AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICES, ANY CONTENT DISPLAYED OR NOT DISPLAYED, OR ANY DEVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, APEX'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE TOTAL FEES YOU PAID TO APEX FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. FOR ACCOUNTS ON THE FREE PLAN, AND FOR ANY TRIAL, BETA, OR PREVIEW FEATURE, THAT AGGREGATE LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).
These limitations allocate risk between the parties, are an essential basis of the bargain, and apply even if a limited remedy fails of its essential purpose. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
You agree to defend, indemnify, and hold harmless Apex and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your Customer Content; the display of content on your Screens, including any failure to hold required public performance or other licenses; your use of the Services; your Devices and their installation; your Authorized Users; your violation of these Terms or applicable law; or your infringement or misappropriation of any third party's rights.
Please read this section carefully — it affects your legal rights.
Note for final legal review: ApexPoster customers are predominantly businesses — confirm whether AAA Consumer or Commercial Arbitration Rules should apply, and confirm AAA consumer-clause registration, opt-out mechanics, batching, and enforceability of the delegation and severability provisions under governing law.
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Where a dispute proceeds in court rather than arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.
We may identify you as an ApexPoster customer and use your name and logo on our website and in marketing materials, in each case in a manner consistent with any brand guidelines you provide. You may withdraw this permission at any time by contacting us, and we will stop the use promptly, except in materials already produced or distributed. You are not obligated to participate in case studies, testimonials, or other marketing activities.
We may modify these Terms. We will post the updated version and update the effective date, and for material changes we will give at least thirty (30) days' notice to your account email before they take effect. Continuing to use the Services after that means you accept the updated Terms. If you object to a material change during a paid subscription period, your exclusive remedy is to terminate the affected subscription within thirty (30) days of the notice, in which case we will refund the pre-paid fees covering the unused portion of that period. Disputes are governed by the version of these Terms in effect when the dispute arose.
Questions about these Terms: support@apexposter.net
Support: support@apexposter.net
Billing: billing@apexposter.net
Sales and Partner enquiries: sales@apexposter.net